Fountain's Digital Accessibility Policy
Digital Accessibility Policy
Updated: June 10, 2025
Effective Date: June 30, 2025
In accordance with Colorado Laws for Persons with Disabilities (HB21-1110), the City of Fountain must provide persons with disabilities equal access to city programs, services, and activities, including those programs, services, and activities that are made available through city websites and other online technology. This policy has been developed to promote equal access to such programs, services, and activities provided through the city to persons with disabilities. This policy applies to all online technologies, including city customer facing websites, mobile applications, electronic communication, and digital documents such as portable document format (PDF).
Policy Statement
New and redesigned web content published on the city's online technologies after the effective date of this policy will conform to WCAG 2.2 Level AA compliance, with the exception of content specifically excluded from this policy.
Existing web content published prior to the effective date of this policy will either be archived or modified to conform to WCAG 2.2 Level AA compliance or to the maximum extent feasible, with the exception of content specifically excluded from this policy. Web content hosted on city public websites will be evaluated, prioritized, and scheduled for remediation no later than July 1, 2025.
No particular technology or design approach is required. The aim is to maximize access to and use of the city’s online technologies by persons with disabilities.
Exclusions
City customer facing websites, mobile applications, digital screens, electronic communication, and digital documents that have been archived are not subject to the standards referenced in this policy.
Syndicated content is excluded from this policy such as social media streams.
The below document types can be added to our online services with the following disclaimer and a short summary under the document hyperlink: [Insert the short summary of the document] Upon request the city will make reasonable accommodations for alternative access to the documents listed above. Submit the request here (link to the grievance procedure).
- Blueprints
- Architectural drawings
- Diagrams displaying information that is also provided in narrative text
- Complex and/or atypical images and diagrams
- Scanned historical publications
- Handwritten correspondence
- Technical drawings
- Site plans, development plans, and maps
- Complex and comprehensive tables and charts
- Documents or document types identified by the Accessibility Coordinator Rosa McCormick as having no-to-low impact on users of assistive technology or documents that contain information that Is available in an alternative and accessible format
- Any image where there is no logical methodology to create an alternate description that will make the image understandable to assistive technology.
Upon request the city will make reasonable accommodations for alternative access to the online technologies that are excluded from this policy.
Grievance Procedure
Online accessibility-related grievances should be submitted in an online or paper form submittal and contain information about the alleged accessibility problem. This is the information required to submit a grievance:
- Name of the person initiating the grievance
- Address
- Phone number
- Program or location of the grievance
- Date
- Description of the problem
Submit Your Accessibility-Related Grievance Here: Email Rosa McCormick
Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be accepted for persons with disabilities upon request. Though personal details are required to adequately record and respond to the grievance, these details will be treated with the utmost confidentiality except as required otherwise by Colorado Open Records Act.
For employment related grievances the City of Fountain’s Human Resources ADA Policy governs that process and can be discussed with the human resources department.
Grievance Response Timeline
The grievance can be submitted online or mailed to:
City of Fountain
Attn: ADA Coordinator
116 South Main Street, Fountain, CO 80817
(719) 322-2000
Email: Rosa McCormick
Within 15 calendar days after receipt of the grievance, the city’s Accessibility Coordinator Rosa McCormick will contact the person initiating the grievance to discuss the problem and the possible resolutions. Within 30 calendar days of the meeting, the accessibility coordinator will respond in a format accessible to the complainant. The response will explain the position of the city and offer options for a resolution. If the response by the accessibility committee does not satisfactorily resolve the issue, the complainant or their designee may appeal the decision within 30 calendar days after receipt of the response to the City Attorney’s Office.
Additional Accessibility Information
Browser Accessibility Information
Many popular browsers contain built-in accessibility tools.
- Chrome Accessibility Information
- Firefox Accessibility Information
- Microsoft Edge Accessibility Information
- Safari Accessibility Information
Additional Plug-ins
Adobe Reader is required to view and print PDF documents that appear on this website.
- To download this program for free, visit the Adobe website.
- To read PDF documents with a screen reader, please visit the Adobe Reader Accessibility website which provides useful tools and resources.